Terms & Conditions
We care about our customers and we will always ensure an easy solution to any problem that may arise. In order to be clear, we have featured our basic guidelines on this page.
3-6 weeks. Please get in touch with us if you wish to receive a more precise delivery time.
All Lobo Workshop items are covered by our 2 year domestic use warranty. Our warranty covers manufacturing defects, with the following exclusions:
— Faulty materials, fabrics, hardware and/or components procured from third party suppliers. In the case of faulty raw materials, Lobo Workshop will seek compensation or replacement by the supplier.
— Products that have been damaged in transit, misused and/or exposed to extreme conditions (including prolonged exposure to direct sunlight).
— Furniture exposed to excess wear and tear, scratches, burns and/or breakage of glass. Similarly, damage caused by inappropriate use of cleaning products is not included.
— Damage to third party property, any removal and/or installation expenses associated with any claim, and transport or freight expenses associated with any claim.
In the very unlikely event that you have a problem with your Lobo Workshop purchase, please contact us directly on by email firstname.lastname@example.org or on 0423 509 284. We will require you to submit photos, together with evidence of the purchase. We reserve the right to investigate all claims in order to access the nature and cause of any alleged fault.